Returning Goods and what you need to know

Simply - You may want to return Goods because you know what "you just changed your mind" and as long as the Goods are in the condition we sold them to you then no problem at all , we appreciate that you may have opened and may have damaged or ripped the packaging , so what , it's not a big deal . We only deliver locally so all we ask is that you drop the goods back to us and we think thats fair unless the Goods are heavy or awkward or just to difficult to return yourself then call us and we will sort something out , we are here to help.

We Accept Returns - Dont Worry

Is it Because?

  • You simpy changed your mind
  • The goods are Damaged
  • The goods developed a fault under Warranty

So what you will need to do is:

  • Ring us and let us know you want to return your product.
  • We will ask you the reason for return.
  • Provide Proof of Purchase by means of Order Ref / Delivery Note No / Date of Purchase etc.
  • We will arrange with you how to return your product.
  • We will inspect the returned product to determine its condition.
  • We may offer a replacement if goods fail under warranty.
  • If you have simply "changed your mind" and want a full refund that's no problem providing the goods are in a saleable condition.